Help
Shipping
How orders from our Melbourne tea company are sent.
Free standard shipping
Standard shipping is free Australia-wide on orders of $60 or more. That $60 is the subtotal after any discount. The offer is shown on the site and in the cart.
Orders under $60
For orders under $60, shipping is calculated and shown at checkout.
Dispatch and delivery
- Orders are sent with Australia Post.
- Orders are dispatched within 1–2 business days of payment.
- Most orders arrive within 3–7 business days after dispatch, depending on location. Remote areas can take longer.
- We don't offer local pickup or same-day delivery. Every order is posted.
- We currently ship within Australia only.
Questions
TEALOG is based in Melbourne, Australia. For a question about an order, email tealogmelbourne@tealog.com.au or use the contact form. See also Returns & Refunds.